Why do organizations have open secrets?

By Laura Hilliger
Everyone sees something, but no one says anything—that's the bystander effect. And it's damaging your organizational culture.
Image by : opensource.com
The "open secrets" phenomenon illustrates the limitations of transparency when unaccompanied by additional open values. A recent article in Harvard Business Review explored the way certain organizational issues—widely apparent but seemingly impossible to solve—lead to discomfort in the workforce. Authors Insiya Hussain and Subra Tangirala performed a number of studies, and found that the more people in an organization who knew about a particular "secret," be it a software bug or a personnel issue, the less likely any one person would be to report the issue or otherwise do something about it.

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